SHIPPING RATES

CAITLIN POWER uses Canada Post/Fedex shipping services and offers the following rates for each method.  

To Receive Free Shipping On Orders Of $250 Or More, Enter The Code "FREESHIP2016" At Checkout.

CANADA

  • Standard Ground  (1 To 7 Business Days After Processing) Starts at $8.00, and depends on weight of product OR FREE with purchase of $250 or more
  • Express  (1 To 2 Business Days After Processing) $22.00 or FREE with purchase of $500 or more

U.S.*

  • Standard Ground  (2 To 7 Business Days After Processing) $20.00 or free with purchase of $250 or more
  • Express (2 To 3 Business Days After Processing) $40.00 or free with purchase of $500 or more

INTERNATIONAL*

  • Standard Ground (2 To 10 Business Days After Processing) $55.00

*Orders shipped outside of Canada are subject to import duties and taxes that cannot be determined at time of purchase. All additional charges, usually levied once shipment reaches your country, are the responsibility of the customer.

 

PICK UPS

If you are located in the GTA and would like to coordinate a free pick up in downtown Toronto, Enter The Code "PICKUP2016and we will follow up regarding pick up details.

 

HOLIDAY SHIPPING  

To ensure your gifts are delivered to you by Christmas Eve, December 24th, please follow the shipping guidelines below when placing your order:

CANADA

  • Regular Post: All Orders Must Be Placed By December 11th, At 12pm EST To Ensure Delivery By Christmas Eve.  
  • Express Post: All Orders Must Be Placed By December 22nd, At 12pm EST To Ensure Delivery By Christmas Eve. 

U.S.

  • Regular Post: All Orders must be placed by Wednesday, December 9th, at 12pm EST to ensure delivery by Christmas eve.
  • Express Post: All Orders Must Be Placed By Wednesday, December 16th, At 12pm EST To Ensure Delivery By Christmas Eve.

INTERNATIONAL

  • Regular Post: All Orders Must Be Placed By December 1st, At 12pm EST To Ensure Delivery By Christmas Eve.  
  • Express Post: All Orders Must Be Placed By December 10th, At 12pm EST To Ensure Delivery By Christmas Eve.

 

**CAITLIN POWER will be closed December 23rd - december 29th.  Shipping will be cut off December 22nd at 5pm EST and will resume December 29th.**

 

SHIPPING GUIDELINES

Orders are processed Monday to Friday between 9:00am and 5:00pm EST. We aim to process morning orders the same day however we ask that you allow up to 48 hours (1 week for Made To Order pieces) for your order to be processed. Please consider that orders placed on weekends and holidays are processed on the following business day. 

For your protection, we require a signature at the time of delivery.   In you refuse delivery of your order, the package will be returned to our warehouse and a full refund for the merchandise and taxes paid will be issued. Shipping charges and any additional duties or customs charges are non-refundable.

 

SHIPPING DESTINATIONS

CAITLIN POWER currently ships Worldwide. We do not however ship to APO/FPO addresses or P.O. boxes. 

 

CUSTOMS

Orders shipped outside of Canada are subject to import duties and taxes that cannot be determined at time of purchase. All additional charges, usually levied once shipment reaches your country, are the responsibility of the customer.